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SamsungS9-Feature

The Samsung Galaxy S9 has been hailed as having the best smartphone display available today. The phone'southward overall design and functionality is an evolutionary improvement over the S8, though its camera has been highly praised. 1 unwanted feature, however, is mucking things up for folks — the appearance of expressionless zones on the impact screen that don't respond to user input.

It's non articulate why this problem is happening, simply it'south not isolated to any item point on the device. Various users have reported dead zones at all points on the device, including some that have an entire horizontal stripe across the console that doesn't work properly.

This video hows the problem in action and was created by Reddit user bobdurfob. He writes:

I think this might be a digitizer issue. I've had two S9+ with the same issue where a region of the screen will terminate beingness responsive. For the beginning 1 I had it was the middle left of the screen. It would as well spaz out and have phantom taps all over the screen for a 2d or ii. For the replacement ane I have it's the bottom third left side. It's infuriating. Here I'm trying to merely trace my finger in an up to down motility on the screen. You can see it stutter on the lesser third.

GalaxyS9-2-Feature

Samsung'south new phone has just been on sale for a week. The visitor is enlightened of the bug and has stated: "Nosotros are looking into a limited number of reports of Milky way S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating."

Some customers have reported that a factory reset tin be helpful or that turning up the bear on-screen sensitivity tin resolve the event, but we'd shy away from either fix. If Samsung sold you a phone that doesn't work perfectly out of the box, and the issue isn't a matter of personal preference or a setting that the company has inverse to a new default behavior that you desire to switch, don't proceed the product. We've already seen how bear on-screen mistakes can come up dorsum to seize with teeth people — Apple tree'southward "Touch Disease" destroyed iPhone 6 handsets because the company removed components from its smartphone pattern, leading to long-term failure. Hardware that arrives failing out of the box shouldn't exist tolerated, regardless of whether the fault was in the software image or the underlying hardware.

Hopefully Samsung nosotros'll resolve the problem earlier information technology becomes a major concern. At to the lowest degree the company can take comfort in the fact that these devices don't literally ignite and take hold of fire. Touch-screen failures are abrasive, merely they don't burn down anyone'due south house.